Language Line Services For Citizens Who Do Not Speak English Fluently (EDM367)

Language Line Services For Citizens Who Do Not Speak English Fluently

EDM number 367 in 2004-05, proposed by Parmjit Singh Gill on 09/12/2004.

That this House welcomes the introduction by British Gas of its innovative Language Line service, which enables the company's engineers to overcome communications barriers with citizens who do not speak English fluently by enabling engineers to access a translator who speaks the customer's language via a special telephone system; notes the support of the Trading Standards Institute for this service; believes that Language Line helps impart vital home safety advice to all customers and could also be a deterrent against cowboy traders who may exploit confusion among householders whose first language is not English; and urges other private and public sector service providers to develop similar measures in recognition of the UK's increasingly diverse society.

This motion has been signed by a total of 72 MPs.

MP	Date	Constituency	Party	Type
Parmjit Gill	09/12/2004	Leicester South	Liberal Democrat	Proposed
Paul Holmes	09/12/2004	Chesterfield	Liberal Democrat	Signed
Simon Hughes	09/12/2004	North Southwark & Bermondsey	Liberal Democrat	Signed
Andrew Stunell	09/12/2004	Hazel Grove	Liberal Democrat	Signed
Sarah Teather	09/12/2004	Brent East	Liberal Democrat	Signed
Phil Willis	09/12/2004	Harrogate & Knaresborough	Liberal Democrat	Signed
Andrew George	13/12/2004	St Ives	Liberal Democrat	Signed
Rudi Vis	13/12/2004	Finchley & Golders Green	Labour	Signed
Janet Dean	13/12/2004	Burton	Labour	Signed
Valerie Davey	13/12/2004	Bristol West	Labour	Signed
Ann Cryer	13/12/2004	Keighley	Labour	Signed
John McDonnell	13/12/2004	Hayes & Harlington	Labour	Signed
Brian Iddon	13/12/2004	Bolton South East	Labour	Signed
Lembit	14/12/2004	Montgomeryshire	Liberal Democrat	Signed
Desmond Turner	14/12/2004	Brighton, Kemptown	Labour	Signed
Jenny Tonge	14/12/2004	Richmond Park	Liberal Democrat	Signed
Peter Bottomley	14/12/2004	Worthing West	Conservative	Signed
Roy Beggs	14/12/2004	East Antrim	UUP	Signed
Norman Baker	14/12/2004	Lewes	Liberal Democrat	Signed
Mike Hancock	14/12/2004	Portsmouth South	Liberal Democrat	Signed
Win Griffiths	14/12/2004	Bridgend	Labour	Signed
Richard Allan	14/12/2004	Sheffield, Hallam	Liberal Democrat	Signed
Don Foster	14/12/2004	Bath	Liberal Democrat	Signed
Paul Flynn	14/12/2004	Newport West	Labour	Signed
Martin Caton	14/12/2004	Gower	Labour	Signed
Gregory Campbell	14/12/2004	East Londonderry	DUP	Signed
Chris McCafferty	14/12/2004	Calder Valley	Labour	Signed
David Lepper	14/12/2004	Brighton, Pavilion	Labour Co-operative	Signed
Nick Harvey	14/12/2004	North Devon	Liberal Democrat	Signed
Bob Russell	14/12/2004	Colchester	Liberal Democrat	Signed
Michael Clapham	15/12/2004	Barnsley West & Penistone	Labour	Signed
Jeremy Corbyn	15/12/2004	Islington North	Labour	Signed
Michael Moore	15/12/2004	Tweeddale, Ettrick & Lauderdale	Liberal Democrat	Signed
Kevin McNamara	15/12/2004	Kingston upon Hull North	Labour	Signed
Nigel Jones	15/12/2004	Cheltenham	Liberal Democrat	Signed
Paul Keetch	15/12/2004	Hereford	Liberal Democrat	Signed
Glenda Jackson	15/12/2004	Hampstead & Highgate	Labour	Signed
Lynne Jones	15/12/2004	Birmingham, Selly Oak	Labour	Signed
Greg Pope	16/12/2004	Hyndburn	Labour	Signed
Anne Campbell	16/12/2004	Cambridge	Labour	Signed
Andrew Dismore	16/12/2004	Hendon	Labour	Signed
Paul Tyler	16/12/2004	North Cornwall	Liberal Democrat	Signed
Roger Williams	16/12/2004	Brecon & Radnorshire	Liberal Democrat	Signed
Richard Younger-Ross	16/12/2004	Teignbridge	Liberal Democrat	Signed
Norman Lamb	20/12/2004	North Norfolk	Liberal Democrat	Signed
Betty Williams	20/12/2004	Conwy	Labour	Signed
Sue Doughty	20/12/2004	Guildford	Liberal Democrat	Signed
Brian Cotter	20/12/2004	Weston-Super-Mare	Liberal Democrat	Signed
David Chidgey	20/12/2004	Eastleigh	Liberal Democrat	Signed
Alistair Carmichael	20/12/2004	Orkney & Shetland	Liberal Democrat	Signed
Annette Brooke	20/12/2004	Mid Dorset & North Poole	Liberal Democrat	Signed
Paul Marsden	20/12/2004	Shrewsbury & Atcham	Liberal Democrat	Signed
Parmjit Dhanda	20/12/2004	Gloucester	Labour	Signed
Matthew Green	21/12/2004	Ludlow	Liberal Democrat	Signed
Alan Meale	10/01/2005	Mansfield	Labour	Signed
John Barrett	10/01/2005	Edinburgh West	Liberal Democrat	Signed
Matthew Taylor	10/01/2005	Truro & St Austell	Liberal Democrat	Signed
Rob Marris	10/01/2005	Wolverhampton South West	Labour	Signed
David Drew	11/01/2005	Stroud	Labour Co-operative	Signed
David Crausby	12/01/2005	Bolton North East	Labour	Signed
Angus Robertson	18/01/2005	Moray	Scottish National Party	Signed
Bill Etherington	18/01/2005	Sunderland North	Labour	Signed
Alan Simpson	24/01/2005	Nottingham South	Labour	Signed
Paul Burstow	26/01/2005	Sutton & Cheam	Liberal Democrat	Signed
Jeff Ennis	26/01/2005	Barnsley East & Mexborough	Labour	Signed
Robert Smith	27/01/2005	West Aberdeenshire & Kincardine	Liberal Democrat	Signed
Kelvin Hopkins	31/01/2005	Luton North	Labour	Signed
Stephen Hepburn	03/02/2005	Jarrow	Labour	Signed
John Austin	03/02/2005	Erith & Thamesmead	Labour	Signed
Dennis Turner	10/02/2005	Wolverhampton South East	Labour Co-operative	Signed
Tony McWalter	25/02/2005	Hemel Hempstead	Labour Co-operative	Signed
Evan Harris	23/03/2005	Oxford West & Abingdon	Liberal Democrat	Signed

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