London Underground Ticket Offices In Ealing Southall Constituency

EDM number 258 in 2010-12, proposed by Virendra Kumar Sharma on 16/06/2010.
Categorised under the topic of Railways.

That this House notes that Transport for London's proposals to shed up to 800 ticket office and gateline jobs on London Underground will adversely affect the opening times of ticket offices in Northfields and South Ealing stations in Ealing Southall constituency; believes job cuts of this magnitude will damage the level of customer service afforded to passengers who will be forced to queue for longer to buy their tickets; acknowledges that ticket machines alone are no replacement for the presence of trained London Underground staff, will not be able to offer travel advice on ticket and fare options and could disproportionately impact on those passengers who have a disability which makes it difficult or impossible to use a ticket machine; is concerned that without the security of fully-staffed ticket offices, passengers will feel that they are travelling in a less safe environment and this could result in lower usage of the network in early mornings and late evenings if passengers decide personal safety concerns are too high; and urges Transport for London to review this decision, re-affirming reasonable and safe staffing levels right across the London Underground network affording passengers excellent service from their local ticket office.

This motion has been signed by a total of 2 MPs.