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Standards Of Customer Care At Vodafone

EDM number 537 in 2008-09, proposed by Gregory Campbell on 21/01/2009.
Categorised under the topic of Telecommunications.

That this House is concerned that during a recession when many British companies are demonstrating very high standards of customer care to enable them to remain competitive in an increasingly difficult economic environment, a small number of companies such as Vodafone UK have in some instances shown an appalling disregard for existing customer needs, such as declining to respond to telephone requests, emails and voicemails over a period of weeks from hon. Members to the point where hon. Members are considering cancelling their own contracts; and calls upon senior management in Vodafone to address these concerns as a matter of urgency.

This motion has been signed by a total of 18 MPs, 1 of these signatures have been withdrawn.

MPDateConstituencyPartyType
Gregory Campbell21/01/2009East LondonderryDUPProposed
Jeffrey M Donaldson21/01/2009Lagan ValleyDUPSeconded
William McCrea21/01/2009South AntrimDUPSeconded
David Simpson21/01/2009Upper BannDUPSeconded
Sammy Wilson21/01/2009East AntrimDUPSeconded
David Taylor26/01/2009North West LeicestershireLabourSeconded
Nicholas Winterton26/01/2009MacclesfieldConservativeSigned
Mike Hancock26/01/2009Portsmouth SouthLiberal DemocratSigned
Ann Cryer26/01/2009KeighleyLabourSigned
Jeremy Corbyn26/01/2009Islington NorthLabourSigned
Alan Simpson27/01/2009Nottingham SouthLabourSigned
Albert Owen27/01/2009Ynys MLabourSigned
Mark Durkan27/01/2009FoyleSocial Democratic and Labour PartySigned
Angus MacNeil27/01/2009Na h-Eileanan an IarScottish National PartySigned
Andrew MacKinlay04/02/2009ThurrockLabourSigned
John McDonnell27/02/2009Hayes and HarlingtonLabourSigned
Iris Robinson16/03/2009StrangfordDUPSigned
Rudi VisUnknownWithdrawn

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