Regional Accents
EDM number 1286 in 2005-06, proposed by Fraser Kemp on 19/12/2005.
That this House notes that telephone calls received by the computerised voice recognition system used by the TV Licensing Authority for address transfers are often terminated or transferred to human operators for completion because the software cannot understand regional and national accents and dialects; further notes that the software specifically does not understand the accent used widely in the North East of England; further notes that the vast majority of people in the United Kingdom have accents which are not received pronunciation English; is proud of the diverse regional and national accents used within the United Kingdom; and calls upon the Government to ensure that all publicly-funded voice recognition systems are able to be used by people with regional and national accents and dialects generally spoken in the United Kingdom.
This motion has been signed by a total of 50 MPs.
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