Post Office Consultation Process
EDM number 725 in 2003-04, proposed by Patsy Calton on 01/03/2004.
That this House calls on the Department for Trade and Industry to halt forthwith the Network Reinvention Programme of post office closures while an investigation is carried out into flaws in the notification, consultation and decision-making process, which led to inaccurate information being presented to the public and to consultees, including honourable Members and at least one metropolitan borough council, and which have led furthermore to a decision to close a post office being made on the same day that honourable Members and a council were notified in writing by Post Office Limited's Head of the North West that more time was being taken to review that closure, and which have led to the designation of a rural post office as urban without reference to clear criteria including those in the Performance and Innovation Unit report of 2000; notes that Royal Mail now recognise inadequacies in the process and that subsequent closure consultations will be modified but that current consultations will not be changed; regrets the failure of the Post Office and Postwatch to use clear and unambiguous language in their replies to honourable and Right honourable Members; and further regrets the failure of Post Office Limited to transmit a clear, strategic, coherent vision of the future of the Post Office at the heart of local communities.
This motion has been signed by a total of 46 MPs.
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