Alternatives To Overseas Outsourcing Of Call Centres (EDM586)

Alternatives To Overseas Outsourcing Of Call Centres

EDM number 586 in 2003-04, proposed by Michael Connarty on 09/02/2004.

That this House congratulates the decision of Alliance and Leicester, the Royal Bank of Scotland, Nationwide and The Co-operative Bank to reject the option of transferring call centre business to countries with cheaper labour costs; notes the recent study that concluded a 25 per cent. loss of quality of response could be identified when such outsourcing has taken place; and urges the Department for Trade and Industry to work with the industry to focus on quality improvement and development in the call centre industry in the United Kingdom.

This motion has been signed by a total of 93 MPs, 1 of these signatures have been withdrawn.

MP	Date	Constituency	Party	Type
Michael Connarty	09/02/2004	Falkirk East	Labour	Proposed
John Robertson	09/02/2004	Glasgow, Anniesland	Labour	Signed
Bill Tynan	09/02/2004	Hamilton South	Labour	Signed
Tony Clarke	09/02/2004	Northampton South	Labour	Signed
Rosemary McKenna	09/02/2004	Cumbernauld & Kilsyth	Labour	Signed
John MacDougall	09/02/2004	Central Fife	Labour	Signed
John Lyons	09/02/2004	Strathkelvin & Bearsden	Labour	Signed
Mark Lazarowicz	09/02/2004	Edinburgh North & Leith	Labour Co-operative	Signed
Lindsay Hoyle	09/02/2004	Chorley	Labour	Signed
Jimmy Hood	09/02/2004	Clydesdale	Labour	Signed
Kate Hoey	09/02/2004	Vauxhall	Labour	Signed
Geraldine Smith	09/02/2004	Morecambe & Lunesdale	Labour	Signed
Chris Smith	09/02/2004	Islington South & Finsbury	Labour	Signed
Mohammad Sarwar	09/02/2004	Glasgow, Govan	Labour	Signed
Gerry Steinberg	10/02/2004	Durham, City of	Labour	Signed
Robert Wareing	10/02/2004	Liverpool, West Derby	Labour	Signed
Simon Thomas	10/02/2004	Ceredigion	Plaid Cymru	Signed
Harry Barnes	10/02/2004	North East Derbyshire	Labour	Signed
Mike Hancock	10/02/2004	Portsmouth South	Liberal Democrat	Signed
Annabelle Ewing	10/02/2004	Perth	Scottish National Party	Signed
Jeff Ennis	10/02/2004	Barnsley East & Mexborough	Labour	Signed
Ann Cryer	10/02/2004	Keighley	Labour	Signed
Martin Caton	10/02/2004	Gower	Labour	Signed
Alice Mahon	10/02/2004	Halifax	Labour	Signed
Dennis Skinner	10/02/2004	Bolsover	Labour	Signed
Elfyn Llwyd	10/02/2004	Meirionnydd Nant Conwy	Plaid Cymru	Signed
Lynne Jones	10/02/2004	Birmingham, Selly Oak	Labour	Signed
John Cummings	10/02/2004	Easington	Labour	Signed
Nigel Dodds	11/02/2004	Belfast North	DUP	Signed
Win Griffiths	11/02/2004	Bridgend	Labour	Signed
Hywel Francis	11/02/2004	Aberavon	Labour	Signed
Paul Flynn	11/02/2004	Newport West	Labour	Signed
Ronnie Campbell	11/02/2004	Blyth Valley	Labour	Signed
Gordon Marsden	11/02/2004	Blackpool South	Labour	Signed
Mark Hendrick	11/02/2004	Preston	Labour Co-operative	Signed
Frank Roy	11/02/2004	Motherwell & Wishaw	Labour	Signed
Syd Rapson	11/02/2004	Portsmouth North	Labour	Signed
Gordon Prentice	11/02/2004	Pendle	Labour	Signed
Kevin McNamara	11/02/2004	Kingston upon Hull North	Labour	Signed
Jim Dobbin	12/02/2004	Heywood & Middleton	Labour Co-operative	Signed
Michael Clapham	12/02/2004	Barnsley West & Penistone	Labour	Signed
Rob Marris	12/02/2004	Wolverhampton South West	Labour	Signed
Dennis Turner	23/02/2004	Wolverhampton South East	Labour Co-operative	Signed
Rudi Vis	23/02/2004	Finchley & Golders Green	Labour	Signed
Betty Williams	23/02/2004	Conwy	Labour	Signed
Roger Williams	23/02/2004	Brecon & Radnorshire	Liberal Democrat	Signed
Jim Sheridan	24/02/2004	West Renfrewshire	Labour	Signed
David Taylor	24/02/2004	North West Leicestershire	Labour Co-operative	Signed
Harold Best	24/02/2004	Leeds North West	Labour	Signed
Albert Owen	24/02/2004	Ynys M	Labour	Signed
Joan Humble	24/02/2004	Blackpool North & Fleetwood	Labour	Signed
Paul Holmes	24/02/2004	Chesterfield	Liberal Democrat	Signed
John McFall	24/02/2004	Dumbarton	Labour Co-operative	Signed
David Marshall	25/02/2004	Glasgow, Shettleston	Labour	Signed
Alan Meale	25/02/2004	Mansfield	Labour	Signed
Colin Burgon	25/02/2004	Elmet	Labour	Signed
Gregory Campbell	25/02/2004	East Londonderry	DUP	Signed
Jeremy Corbyn	25/02/2004	Islington North	Labour	Signed
John Austin	25/02/2004	Erith & Thamesmead	Labour	Signed
David Crausby	26/02/2004	Bolton North East	Labour	Signed
Roger Godsiff	01/03/2004	Birmingham, Sparkbrook & Small Heath	Labour	Signed
Bill Etherington	01/03/2004	Sunderland North	Labour	Signed
Colin Challen	01/03/2004	Morley & Rothwell	Labour	Signed
David Heyes	02/03/2004	Ashton-under-Lyne	Labour	Signed
David Drew	02/03/2004	Stroud	Labour Co-operative	Signed
Janet Dean	03/03/2004	Burton	Labour	Signed
Candy Atherton	03/03/2004	Falmouth & Camborne	Labour	Signed
John Pugh	04/03/2004	Southport	Liberal Democrat	Signed
Alan Simpson	04/03/2004	Nottingham South	Labour	Signed
Eric Illsley	04/03/2004	Barnsley Central	Labour	Signed
John Barrett	04/03/2004	Edinburgh West	Liberal Democrat	Signed
Stephen Hesford	08/03/2004	Wirral West	Labour	Signed
Mike Wood	08/03/2004	Batley & Spen	Labour	Signed
Martin O'Neill	08/03/2004	Ochil	Labour	Signed
Brian Iddon	08/03/2004	Bolton South East	Labour	Signed
Peter Kilfoyle	08/03/2004	Liverpool, Walton	Labour	Signed
Helen Clark	09/03/2004	Peterborough	Labour	Signed
Frank Field	09/03/2004	Birkenhead	Labour	Signed
Julie Morgan	12/03/2004	Cardiff North	Labour	Signed
John McWilliam	12/03/2004	Blaydon	Labour	Signed
Joe Benton	12/03/2004	Bootle	Labour	Signed
Nick Harvey	15/03/2004	North Devon	Liberal Democrat	Signed
David Lepper	17/03/2004	Brighton, Pavilion	Labour Co-operative	Signed
Derek Foster	18/03/2004	Bishop Auckland	Labour	Signed
Adrian Sanders	23/03/2004	Torbay	Liberal Democrat	Signed
Paul Farrelly	24/03/2004	Newcastle-under-Lyme	Labour	Signed
Louise Ellman	30/03/2004	Liverpool, Riverside	Labour Co-operative	Signed
Stephen Hepburn	31/03/2004	Jarrow	Labour	Signed
Nigel Jones	31/03/2004	Cheltenham	Liberal Democrat	Signed
Austin Mitchell	27/04/2004	Great Grimsby	Labour	Signed
Brian Jenkins	20/05/2004	Tamworth	Labour	Signed
Russell Brown	18/06/2004	Dumfries	Labour	Signed
Terry Davis	Unknown			Withdrawn

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